Customer Satisfaction - BE Webbe

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Removals
Container Storage
Self Storage
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About Us
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Moving Advice
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Contact

Customer Satisfaction Survey Questions

Name

Address

Postcode

Telephone Number

Date

Did you experience any problems contacting the office?

Yes No

Was the estimator punctual?

Yes No

Did the estimator clearly explain all aspects of your move?

Yes No

Did you receive your quotation in adequate time?

Yes No

Was the quote presented in a clear and understanding manner?

Yes No

Were the removal staff punctual?

Yes No

Were the staff presentable and polite?

Yes No

Were the company's vehicles clean and presentable?

Yes No

Did the company take care in packing and handling your effects?

Yes No

Were your effects collected and delivered as agreed?

Yes No

Was there any damage caused to either property?

Yes No

Were the company's charges resonable for the work carried out?

Yes No

Were you arware of cancellation and postponement charges?

Yes No

Were you made aware of B.A.R code of practice?

Yes No

Were you aware of comapny's liability for loss or damage?

Yes No

Were you aware of company's time limits for making a claim?

Yes No

Were you aware of the procedure for making a claim?

Yes No

was the claim handled courteously?

Yes No

Would you use our service again?

Yes No

Would you recomend to a friend?

Yes No

Call us now for a free survey

0800 294 6644

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Useful Information

Insurance

Our insurance is optional and it's charged at 10% of your removal cost.

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Head Office, Derby:
B.E Webbe, Racecourse Industrial Park, Mansfield Road, Derby DE21 4SX
Telephone: 0800 294 6644

Copyright 2019 B.E. Webbe

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B.E Webbe

7 months ago

2020 is the year to forget for many reasons however, in the last 6 months we have experienced probably the busiest period we have ever known. We have also got to full capacity in both Self and containerised storage. Here Matt & Boris are completing a move to a beautiful property in Needwood. ... See MoreSee Less

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We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by